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No Render Gallery Access

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There has been no access direct from the software or through logging into my Render Gallery account for 3 days now. I only know my renders are being done because I get an email confirmation showing me the images. What comes on the screen is a very annoying note saying you are aware and you will be looking at it shortly. Its been 3 days and I'm now behind on a deadline  because of Autodesk!!! Given how much you charge why isn't there even a phone number to call - even Microsoft have one of those - scheduling a call back on the online page takes you to an error page! This is a joke!!!!


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